Terms of Service

1. Agreement to Terms

These Terms constitute a legally binding agreement between you (“Customer”) and Fareboos Technology Ltd (“Fareboos”), governing your access to and use of the Fareboos logistics management platform (“Service”).

2. Account Registration

• Provide accurate and complete registration information.
• Maintain the security of your password and accept responsibility for all activity under your account.
• Promptly notify us of any unauthorised use at support@fareboos.com.
• Not share account credentials outside your authorised team.

3. Subscription Plans and Payment

• You authorise us to charge your payment method monthly or annually at the plan rate in effect at renewal.
• All fees are exclusive of applicable taxes which may be added based on your jurisdiction.
• Subscription fees are non-refundable except where required by applicable law.
• We reserve the right to change pricing with 30 days' written notice.
• Free trials are limited to one per company.

4. Acceptable Use

• Do not use the Service for any unlawful purpose or in violation of any regulations.
• Do not upload viruses, malware, or other harmful code.
• Do not attempt to gain unauthorised access to any part of the Service.
• Do not reverse engineer or decompile any part of the Service.
• Do not resell or sublicense the Service without our written consent.
• Do not transmit unsolicited bulk communications to users who have not opted in.

5. Data Ownership

You retain full ownership of all data you upload to or generate in Fareboos (“Customer Data”). You grant Fareboos a limited licence to process Customer Data solely to provide the Service. Upon account termination you may export your data; we retain it for 90 days before deletion.

6. Service Availability

Fareboos targets 99.9% monthly uptime. Planned maintenance will be communicated at least 24 hours in advance. Enterprise plan customers receive a formal SLA with service credits — contact support@fareboos.com for details.

7. Intellectual Property

The Fareboos platform, including all software, designs, and trademarks, is owned by Fareboos Technology Ltd and protected by applicable intellectual property laws. These Terms grant you a limited, non-exclusive licence to use the Service for your internal business purposes only.

8. Limitation of Liability

To the maximum extent permitted by law, Fareboos shall not be liable for any indirect, incidental, or consequential damages. Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Termination

Either party may terminate at any time. We reserve the right to terminate accounts that violate these Terms. Upon termination your access will cease and Customer Data will be deleted after the 90-day retention window.

10. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Unresolved disputes shall be referred to the Lagos Court of Arbitration.

11. Contact

For questions about these Terms: support@fareboos.com — Fareboos Technology Ltd, Lagos, Nigeria.