GDPR Commitment

Fareboos is committed to protecting the privacy rights of individuals in the European Union and beyond. This page explains how we comply with the General Data Protection Regulation (GDPR).

Last updated: May 19, 2026

Who Does This Apply To?

GDPR applies to any personal data we process about individuals in the European Economic Area (EEA) and United Kingdom. While Fareboos is headquartered in Nigeria and primarily serves African markets, we serve customers with operations in Europe and process data of EU/UK individuals as a data processor on behalf of our customers.

Our Role

Data Controller

For data about our own customers (account holders, admins, users), Fareboos acts as a Data Controller — we determine the purpose and means of processing.

Data Processor

For shipment, driver, and customer data that our customers enter into Fareboos, we act as a Data Processor — processing data on behalf of our customers (the Controllers).

Legal Bases for Processing

  • Contract performance: to provide the Fareboos service you have subscribed to.
  • Legitimate interests: to improve our platform, prevent fraud, and ensure security.
  • Consent: for marketing communications and optional analytics cookies.
  • Legal obligation: where required by applicable law.

Your Rights Under GDPR

Right of Access

Request a copy of all personal data we hold about you. We will respond within 30 days.

Right to Rectification

Ask us to correct inaccurate or incomplete personal data at any time.

Right to Erasure

Request deletion of your personal data where we have no legitimate reason to continue processing it.

Right to Restrict Processing

Ask us to pause the processing of your personal data in certain circumstances.

Right to Data Portability

Receive your personal data in a structured, machine-readable format and transmit it to another controller.

Right to Object

Object to processing of your personal data for direct marketing or where we rely on legitimate interests.

To exercise any right, email support@fareboos.com. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority.

Data Transfers

Fareboos is based in Nigeria, which is not currently deemed adequate by the EU Commission. When processing EU personal data, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission to ensure appropriate safeguards. Contact us for a copy of the applicable SCCs.

Data Processing Agreements

If you are a business customer in the EU/UK and require a Data Processing Agreement (DPA), please contact us at support@fareboos.com. We will provide a DPA within 5 business days.

Contact

Data Protection enquiries: support@fareboos.com — Fareboos Technology Ltd, Lagos, Nigeria.